We at Forward Progress Achieved (FPA) are dedicated in helping individuals reach their potential by teaching life-long strategies in Leadership, Legendary Customer Service, Professional Development and Goal setting, while inspiring and motivating ones Forward Progress. We are committed to providing each individual and business Legendary Customer Service by   traveling to you.  If you have a class size of five or more people we will come to your facility, at a time and date that is convenient for you.  Each class meets the requirements of the  Nevada Registry. 

Trainers

Armando Quintanilla

Founder/Owner/Trainer


Armando was in law enforcement for 25 years; however early 2016 he moved to West Prep Acadamey as a P.E. coach where he loves working with children and being a positive infulance in their life.  A Native of Las Vegas Armando grew up on the East side graduating from Rancho High School in 1982, go RAMS.  Armando has always been active in his community both with his department and his church.  In the late 90's Armando organized a minstry called, Soliders for the Lord (SFTL).  Through SFTL, Armando was able to serve and minister to under priviliged children, their familes as well as the homeless.  In 2000 Armando and SFTL started 'The Angle Gift Tree' program in which he organized and oversaw the gathering and distribution of toys and gifts to over 30,000 CCSD at risk student, partisipants of the West Care, and the under privilidged.  As a trainer Armando is pastionate for each topic and leaves a lasting impression with all.

Michelle Balistreri

Co-Owner/Trainer


Born and raised in Maine, Michelle served in the US Army for four years where she was a certified Combat Lifesaver.  After finishing her term in the military, Michelle went on to the Clark County School district as an Office Speciliast II, finishing her career with the district as a School Police dispatcher.  She went on to work for the City of Henderson as a 911 dispatcher in 2011.  Michelle left the City of Henderson and is currently working in the solar industry, as well as training CPR/AED & First Aid with Forward Progress Acheived.

Certified Instructor

Armando and Michelle are certified instructors with EMS Safety Services since 2016.

Videos

Check out these great videos