We at Forward Progress Achieved (FPA) are dedicated in helping individuals reach their potential by teaching life-long strategies in Leadership, Legendary Customer Service, Professional Development and Goal setting, while inspiring and motivating ones Forward Progress. We are committed to providing each individual and business Legendary Customer Service by traveling to you. If you have a class size of five or more people we will come to your facility, at a time and date that is convenient for you. Each class meets the requirements of the Nevada Registry.
A native of Las Vegas, Armando grew up on the East side graduating from Rancho High School in 1982, go RAMS. Armando was in law enforcement for 25 years in early 2016 he moved into the school setting as an assistant P.E. coach where he loved working with children and being a positive influence in their lives. Armando retired from the Clark County School District in mid-2021 where he now focuses his time on teaching and spending time with his family. Armando has always been active in his community both with his department and his church. In the late 90's Armando organized a ministry called, Soldiers for the Lord (SFTL). Through SFTL, Armando was able to serve and minister to under privileged children, their families as well as the homeless. In 2000 Armando and SFTL started 'The Angle Gift Tree' program in which he organized and oversaw the gathering and distribution of toys and gifts to over 30,000 CCSD at risk student, participants of the West Care, and the under privileged. As a trainer Armando is passionate for each topic and leaves a lasting impression with all.
Born and raised in Maine, Michelle served in the US Army for four years where she was a certified Combat Lifesaver. After finishing her term in the military, Michelle went on to the Clark County School district as an Office Specialist II, finishing her career with the district as a School Police dispatcher. She went on to work for the City of Henderson as a 911 dispatcher in 2011. Michelle left the City of Henderson and is currently working in the solar industry, as well as training CPR/AED & First Aid with CPR 2 You.
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